Chat Awareness

Provide full conversation history, entities, user preferences, and policy memory so assistants stay coherent and on-brand.

What to Include

• Conversation history with summaries to fit context windows.
• Entities and slots (names, IDs, previous orders, preferences).
• Response style guides and policy constraints.
• Tool results cache to avoid repeated API calls.

Benefits

• More accurate answers with fewer resets.
• Consistent tone and policy adherence.
• Faster resolution by recalling prior steps.